RMA - (Returning motors for service or replacement)    
     

RETURN MERCHANDISE AUTHORIZATIONS are issued for all product returned to ADVANTAGE MOTION. They are issued by the customer support department with authorization from engineering.

Please contact sales@dynetic.com for instructions on how to package and label merchandise before returning. Merchandise not plainly market with a RMA Authorization Number will not be accepted by ADVANTAGE MOTION.

RETURN FOR REPAIR OR WARRANTY: Issuing an RMA does not imply any responsibility on ADVANTAGE MOTION''S part for the merchandise. Once we receive your product our inspection department will analyze your shipment and you will be notified as to the disposition.

RETURN/RESTOCKING:

A. Should a Seller's product ordered by, shipped to and/or accepted by Buyer be found to be in excess of Buyer's needs or not what Buyer's application requires, Seller may elect to permit return of the product. If product is not unique to Buyer's application, the restocking charge will not exceed 25% of the purchase price, or $100.00 USD per unit, whichever is greater.

B. If the product is unique to Buyer (i.e., specially constructed for Buyer's application or to drawings and/or specifications supplied by Buyer), it is possible Seller may not permit its return. If return is accepted, Seller will only issue a maximum credit equal to the value of those components Seller deems salvageable.

 

CONTACT CUSTOMER SERVICE DEPARTMENT:

Advantage Motion
19128 Industrial Blvd.
Elk River, MN 55330
USA

CALL US:

1-800-790-4983 TOLL FREE
1-763-441-4300 PHONE
1-763-441-5217 FAX

EMAIL US:

sales@dynetic.com

     
     
     
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19128 Industrial Blvd., Elk River, MN 55330, USA • PH (763) 441-4300 • FX (763) 441-5217 • (800) 799-4983
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