RETURN MERCHANDISE
AUTHORIZATIONS are
issued for all product returned to ADVANTAGE MOTION. They are
issued by the customer support department with authorization
from engineering.
Please contact sales@dynetic.com for
instructions on how to package and label merchandise before returning.
Merchandise not plainly market with a RMA Authorization Number
will not be accepted by ADVANTAGE MOTION.
RETURN FOR
REPAIR OR WARRANTY: Issuing
an RMA does not imply any responsibility on ADVANTAGE MOTION''S
part for the merchandise. Once we receive your product our
inspection department will analyze your shipment and you will
be notified
as to the disposition.
RETURN/RESTOCKING:
A. Should a
Seller's product ordered by, shipped to and/or accepted by Buyer
be found to be in excess of Buyer's needs or not what Buyer's
application requires, Seller may elect to permit return of the
product. If product is not unique to Buyer's application, the
restocking charge will not exceed 25% of the purchase price,
or $100.00 USD per unit, whichever is greater.
B. If the product
is unique to Buyer (i.e., specially constructed for Buyer's application
or to drawings and/or specifications supplied by Buyer), it is
possible Seller may not permit its return. If return is accepted,
Seller will only issue a maximum credit equal to the value of
those components Seller deems salvageable.